Refund & Cancellation Policy

Last updated: October 2026

This policy covers payments made to Campuslo for Campuslo.

Free trial

Where a free trial is offered, you are not charged until it ends. Cancel before then to pay nothing.

Cancellation

You can cancel your subscription any time from your account or by emailing hello@campuslo.in. Cancellation stops the next renewal. You keep access until the end of the period you paid for.

Refunds

• If you are charged by mistake or twice, we refund the extra amount in full.
• If you cancel within 7 days of your first paid payment and have not used the service heavily, we refund that payment in full.
• After that, fees for the current period are not refunded, and partial periods are not pro-rated.
• If we cannot provide the service for a long period due to our fault, we will refund or credit the affected period.

How refunds are paid

Approved refunds go back to the original payment method (card, UPI or bank) within 5 to 7 working days. Your bank may take a little longer to show it.

Payments between you and your customers

Payments you collect from your own customers (UPI QR, cash, bookings, advances) are between you and them. Your own refund and cancellation rules apply there. We do not handle those refunds.

How to ask

Email hello@campuslo.in or call +91 7799553370 with your registered mobile number and payment details. We reply within 2 working days.